Your local auto recycler · Terrebonne & Greater Montréal

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Privacy Policy

How we collect, use and protect your personal information.


Effective date: July 17, 2025

At Recycleur Ste-Claire, your privacy is important to us. This Privacy Policy explains how we collect, use and protect the personal information you provide when you use our website, buy a part, sell your car, request a tow or contact us directly.

1. Information we collect

We may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Pickup, delivery or billing address
  • Details about your vehicle (make, model, year, VIN, condition)
  • Details of your parts order

We only collect information you voluntarily provide when you:

  • Place a parts order on the website
  • Fill out a contact, quote, part request or towing form
  • Call or email us
  • Use our website to inquire about our services

Online payments are processed by a secure payment provider: we do not store your card numbers.

2. How we use your information

We use your information to:

  • Respond to your inquiries
  • Process, ship and follow up on your parts orders
  • Provide scrap car buying and towing services
  • Contact you with follow-ups or updates related to your request, order or service

We do not sell, rent or share your personal information with third parties unless required by law or necessary to complete your order (payment, shipping).

3. Data security

We take appropriate steps to protect your personal information from unauthorized access, disclosure or misuse. However, no method of data transmission over the Internet is 100% secure.

4. Cookies and tracking

Our website uses essential cookies, for example for the cart and checkout, as well as basic cookies to improve your experience. You can disable cookies in your browser settings, but some features of the site may then stop working.

Our forms, online payment and shipping may rely on third-party services. Our website may also contain links to external sites. We are not responsible for their content or privacy practices.

6. Your rights

You may ask to access, correct or delete your personal information by contacting us. We respond as quickly as we can.

By using our website and submitting your information, you consent to this Privacy Policy. We may update it, in which case the effective date will change.

8. Contact us

If you have any questions or concerns about your privacy or this policy, feel free to contact us:

Questions?