Returns
Our return policy for used auto parts.
7-day returns
If a part doesn’t fit or doesn’t match its description, contact us within 7 days of receiving it. The part must be uninstalled, in the same condition and come with proof of purchase.
How to return a part
- Call or write to us with your order number.
- We confirm the return is accepted and tell you how to send the part back.
- Once we receive and check it, we issue a refund or an exchange.
What can’t be returned
- Electrical and electronic parts once installed
- Parts that were installed, modified or damaged
- Parts ordered to special request
Return shipping
If the mistake is ours (wrong or non-conforming part), we cover the return shipping. In other cases, return shipping is the customer’s responsibility.
Refunds
Refunds go back to the original payment method, usually within 5 to 10 business days after the return is approved.
Questions?
- 514-592-2914 · 450-940-1042
- steclaire.recycleur@gmail.com
- 1761, Chemin Ste-Claire, Terrebonne (Québec) J7M 1M2